Nov 12, 2017 had a look in the manual what it meant, device has a problem contact wd support. The passport was formatted in exfat and the sonos couldnt read it. Jan 14, 2019 purchased a wd passport ultra for mac in august, 2019, installed the associated wd drive utilities on my almost new macbook air, then spent two weeks trying to get it to work. From the app, go to the my passport wireless settings. Connect mobile device to the my passport wireless wifi network. There are six series of the my passport drives, three for pc and three for mac. When wd my passport wont on mac mount, you can recover data from. Whether you need to know how to format wd my passport for your mac. Before you get the answer, you must figure out what kind of file system can work well on both the macos and the windows system.
Jul 17, 2012 i have a 2tb wd my passport for mac and it is not showing up on my mac book pro, running mac os high sierra ver 10. In this situation, you can manually mount the hard drive. Problems with wd passport mac external drives for mac. I hope they fix this because the drive 4tb my passport, just. Restart the mac and then try to connect my passport to the mac. How to format wd my passport for mac and pc easeus. How to fix my mac not recognizing my wd external hard drive. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk, upthere and wd brands. Western digital is an american computer hard disk drive manufacturer and data storage company based in san jose, ca. The western digital drive i bought is windows ntfs formatted and not mac friendly so the first thing i did was try to simply format it. Wd my passport ultra 1tb not recognized issue when youre computer does not recognize the wd my passport ultra 1tb setup, follow the various solutions provided below. My passport essential, wdbbepxxxx, wdbkxhxxxx my passport slim wdbgmtxxxx my passport ultra metal edition wdbezwxxxx, wdbtyhxxxx my passport ultra wdbmwvxxxx my passport edge wdbk6zxxxx my passport for mac wdbluzxxxx, wdbgchxxxx.
Purchased a wd passport ultra for mac in august, 2019, installed the associated wd drive utilities on my almost new macbook air, then spent two weeks trying to get it to work. My computer windows 8 and now 10 stopped recognising it yesterday. When you plug your wd external hard drive to macos, does it show in finder. Aug 20, 2018 connect the hard drive to the mac properly. Fix wd my passport for mac not showing upnot working on mac. They are regularly swapped and used for time machine backups, but they are unreliable. Western digital my passport user manual pdf download.
Compatible with usbc and usba, the my passport for mac drive comes equipped to connect with todays latest technology. Sometimes, hard drives cannot be automatically mounted in disk utility, even though mac has detected the hard drive. To download software on the mac computer, go to the software for mac field, and click wd drive utilities for mac download. Tutorial to troubleshoot wd my passport for mac not showing up on macfinderdisk utility, my passport for mac not working issue without. My passport portable hard drive, with the wd backup, wd security and wd drive utilities software usb 3. Problem with my external wd 1tb my passport hard disk. Recover files from my passport external hard drive. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. This short video should show how i fixed the beeping problem of my wd my passport ultra. Reformatting the hard drive should fix the problem however to erase such. Was there an unusual behaviour of the disk say an unpleasant clicking noise. Macbook external hard drive not recognized how to reformat. I tried connecting it to my mac, cant even see the drive.
If you want to use the drive with a windows computer, see reformatting the drive and troubleshooting. My passport for mac portable hard drive, with the wd drive utilities and. Fix and repair wd my passport ultra not detectedshowing up. Hard drive is not showing up on my computer western. Even still your mac should be able to access the drive. Connect the hard drive to another computer and then check it is responding or not. Sep 06, 2016 this short video should show how i fixed the beeping problem of my wd my passport ultra. Mar 08, 2018 in shooting another video for call that geek, i found that my wd passport not recognized in the system. Wd my passport external hard drive data recovery for mac as long as lost files on your wd my passport drive havent been overwritten by new data and you drive can still be recognized as a drive by your mac, youre likely to restore all lost data with the help of a wd my passport data recovery program such as recoverit is for mac. Dec 05, 2017 i have a problem with a family members western digital my passport drives. My passport ultra driver problem microsoft community. Wd my passport troubleshooting mac format wd hard drive. Wow this amazingly helped me to re connect my wd 3tb mybook, which wasnt showing up in the mac. We would like to show you a description here but the site wont allow us.
How to fix wd my passport for mac hard drive not mounting. Problems with my pasport wireless pro wd community. About your wd drive my passport for mac user manual 2. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share all the photos. Mount wd my passport for mac in disk utility manually. The wd hard drive failed to show up on my pc and i couldnt access saved data either. It isnt seen in explorer, but is there in device manager with a needs troubleshooting icon. But the problem is that no matter how powerful this hard drive is, it is. Western digital my passport user manual pdf download manualslib. How to fix my mac not recognizing my wd external hard drive quora. The application can also be unpinned, which causes the application to open in a window. He gets a message titled time machine couldnt complete the backup to. I solved the problem after a few hours research yesterday. There is a video after that you can watch as extra help.
As shown in figure 2, the my passport ultra for mac drive has. Select the file system from the dropdown list, which is available in the format expansion and choose either exfat or fat32. When i plug my wd passport ultra 4tb external hard drive wdbbkd0040bbk0a with 2tb of family photos into my macbook pro it has fast flashing. Disclaimer western digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the manufacturer of devices mentioned on the site. To get started, choose the western digital brand youd like help with. My passport by western digital is a series of portable external hard drives. Sonos and i tunes using my passport sonos community. Apr 16, 2020 can i use wd hard drive on mac and pc. Oct 15, 2015 problems with wd passport mac wd external drives. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. Youll find below the ten quick steps, using words and pictures. Also, check the cable of drive and usb port of the mac. Windows computer, see reformatting the drive and troubleshooting. Western digital my passport usb drive time machine problems.
Verifying partition map for wd my passport 070a mediachecking. Operating system compatibility your my passport drive and the wd drive utilities and wd security software are. Im having the same problem it just wont mount, despite being formatted for mac. I have a wd my passport ultra that ive been running for about four months just fine. The my passport for mac drive is trusted, portable storage that perfectly complements your onthego lifestyle. Is there a possible way that can help me to repair the. In the last month it has stopped showing up on the desk top when plugged in and.
Tutorial to troubleshoot wd my passport for mac not showing up on macfinder disk utility, my passport for mac not working issue without. The hdd is around 6 months old and the problem occurred from one day to the other. My passport for mac not showing up on mac, macbook pro. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. This caused an issue as i needed windows 10 to recognize my passport to do a backup. My passport for mac user manual unlocking the drive with the wd drive unlock utility whenever you connect your passwordprotected drive to a computer that does not have the wd security or wd drive utilities software installed, you can use the wd drive unlock utility to unlock the drive there. If your product is not listed above, please visit the product page. Locate the icon assigned to western digital my passport drive and rightclick the connected drive icon and click format in the popup menu.
Is the problem is my passport is not showing up on desktop or finder. I tried pressing both buttons for 10s, nothing happens when it is off, i tried pressing both buttons, it boots, and then blinks 1 long time, 3 short times. I found that the wd drive utilities software was improperly ejecting the disk evertime time machine tried to do a backup. Did it mounted successfully last time you plugged into the mac. Wd passport ultra cant mount on mac, flashing lights, but can be. Should you encounter any problem, please give us an opportunity to address it before. Wd my passport troubleshooting mac, you can contact our technical experts to resolve them.581 1270 557 1584 836 1104 735 749 1317 1002 423 96 249 903 1564 1186 925 1496 538 1444 792 735 659 643 696 1389 1008 1173 1199 47 1367 54 1086 572